Resume

KAYLA MILEWSKI

OBJECTIVE

To secure a summer internship, in New England, starting in May, in sports, with a preference in public relations/advertising/marketing

EDUCATION

B.A., Strategic Communication, May 2013

High Point University, High Point, NC

Diploma, June 2009

St. Peter Marian High School, Worcester, MA

EXPERIENCE

Contemporary Services Corporation                                                         September 2010 – present

Crowd Control                                                                                                 Winston-Salem, NC

·       Utilize interpersonal communication skills in interacting with patrons at college and professional football games in the Southeast demonstrating top-notch customer service

·       Serve as an authority figure, using an assertive tone of voice, when necessary, coupled with copious amounts of patience, in disciplining unruly fans at major sporting events

Coach                                                                                                 June 2010 – present (seasonal)

Retail Sales Associate                                                                           Westborough, MA

·       Serve as one of the first points of contact for guests at a fast-paced, time-sensitive, quota-driven retailer displaying exceptional level of customer service resulting in repeat business by clients

·       Use oral and written communication skills, with co-workers and guests, while on the sales floor

High Point University, Survey Research Center                          January 2010 – present

Interviewer                                                                                           High Point, NC

·       Use oral communication ability to gather research data from participants, over the telephone, maintaining poise and composure when speaking with North Carolina residents

·       Display positive mental attitude and polite tone of voice while asking political and personal questions of survey respondents

GAP Outlet                                                                                       August 2008 – present (seasonal)

Retail Sales Associate                                                                           Worcester, MA

·       Resolve conflict immediately from agitated customers ensuring that they had a positive shopping experience

·       Handle a significant amount of money, each work shift, totaling hundreds of dollars with accuracy and speed in all financial transactions with guests

CAMPUS LEADERSHIP

Alpha Gamma Delta Sorority, Member

Club Field Hockey, Team Member

Club Softball, Team Member